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Auston Woods Apartments October 2013 Newsletter

October Events

Fall is a wonderful time of year, and we are happy to be kicking off the season with some great resident events!

Join us at the Phase II Clubhouse on October 26th from 1-4pm for our Oktoberfest Celebration.

We will have German themed food and drinks while supplies last. A driver’s license or state issued photo ID will be required for alcoholic beverages.

For the young and young at heart, we will host our Fall Festival on Oct. 30th from 6-8pm, including a Trunk-or-Treat from 6-6:45, snacks, hot apple cider, games, and crafts.

We will have costume contests for children, adults, and pets. If you would like to have your car included in the trunk-or-treat, or would like to donate candy to be distributed, please contact the Welcome Center by Friday, October 25th.

Plans are underway for our Thanksgiving potluck dinner. As in the past, we will provide turkey, ham, stuffing, mashed potatoes and rolls, and welcome residents to bring in their favorite side dishes and/or desserts to share! Watch the November newsletter for the date and time.


Resident Amenities and Service

We love being able to provide exceptional service to our residents. So that we may continue to provide a high level of service, we would like to remind residents that services and amenities are for Auston Woods residents only.

This includes, but is not limited to, pool/fitness center/business center access, DVD library, and package acceptance. 

We welcome you to bring guests to enjoy our amenities: each resident is limited to two guests and the resident must be present.

DVDs will not be released to non-lease holders, and packages received for parties not named on the lease agreement will be returned to sender.


Water Bills

Starting in October we will be switching from having our water sub-metered through YES Energy Management to having it through Studebaker. 

To make the transition as streamlined as possible, we will be sending out notices this month detailing the change. 

Of course, if you have any questions, please feel free to contact our Welcome Center.


Komen Race for the Cure

October is Breast Cancer Awareness Month. For the second year, members of our office team will participate in the Susan G. Komen Race for the Cure, taking place Uptown on Sunday, Oct. 5th. We welcome residents to join in the cause. Donations can be mailed to Susan G.

Komen for the Cure Charlotte Affiliate - P.O. Box 601597 Charlotte, NC 28260-1597, or you may contact the Welcome Center for a link to donate to our team.


Pressure Washing

We are continuing to pressure wash the buildings throughout the community. Thank you for your patience in this effort. 

We will notify you of when your building is scheduled by sending a notice to your door.

Turning on the Heat

As the weather cools down, many of you will be turning on your heat for the first time. To give the unit time to adjust to the change, please leave the unit “Off” for 5 minutes when switching from “Cool” to “Heat”.

Because the heating elements have been unused for several months, dust may have accumulated on the element. The first time you turn on the unit, the dust may heat up and cause smoke and a burning smell.

This is normal. If the smoke detector goes off, you may need to open the windows to allow the apartment to clear out. For normal use, however, please do not have the heating/air conditioning unit running while the windows are open, as this can cause additional wear and tear to the unit.


Resident Surveys

This time of year, we try to contact each of our residents to ensure that we are providing the best resident experience possible. 

We welcome each of you to submit a Resident Survey online at http://austonwoods.com/resident-survey.html. We look forward to your feedback! If you have any recommendations for resident activities or anything that we may do better, you can add in comments on your survey! Let us know. We want to grow.


Welcome to our Team

We would like to take a moment to welcome two new team members to the Auston Woods family. Renee Horn has recently joined our office team as a part-time Leasing Consultant, and is proud to refer to herself as our new “weekend girl”. 

Wayne West has joined our Service Team as a Groundskeeper.We look forward to working with both Renee and Wayne, and hope you have an opportunity to welcome them to our community!


Pet Sitting

An Auston Woods resident is now offering pet sitting services only to members of the Auston Woods Community!. As a registered veterinary technician, she is available to care for dogs, cats, and critters of all kinds! Rates start at $20/day. Please email Terri at todinkins@hhhunt.com for contact details.

Auston Woods Apartment Homes | 5301 Roundstone Way, Charlotte, NC 28216.
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