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Auston Woods Apartments November 2013 Newsletter

Thanksgiving Pot Luck

Why wait until Thanksgiving to enjoy a holiday feast? Join us at between 5:30 and 7:00 p.m. on Thursday, November 14th for our Annual Thanksgiving Pot Luck Dinner. Enjoy the company of your friends and neighbors, and some delicious food. Auston Woods will provide turkey, ham, various sides, and beverages while supplies last. We welcome you to bring your favorite side dish or dessert. Register your dish by Tuesday, November 12th so that we may prepare place cards. Of course, feel free to bring surprise dishes! A dish is not required to attend.


Food Drive

With the holidays starting, we would like to ask that our residents help us give to the less fortunate. We will be collecting non-perishable food items, which will be donated to Second Harvest Food Bank. We will accept donations through Friday, Nov. 15th. Donate during rent week and be entered for a chance to win a $50 Visa Gift Card. The winner will be announced at the Thanksgiving Pot Luck on November 14th.


Holiday Office Hours

To give our team time with family during the Thanksgiving holiday, we will have a limited staff from Nov. 23rd-Dec. 1st. The Auston Woods Welcome Center will be closed on Thursday and Friday, Nov. 28th and 29th. We hope you have a wonderful Thanksgiving!


Time to Fall Back

Don’t forget to set your clocks back, as Daylight Saving Time ends in the United States on Sunday, Nov. 3rd, at 2am. Whether you plan to catch up on sleep or hit the gym, we hope you enjoy your extra hour.


Let Us Know. We Want to Grow.

We are here to make sure that your experience as a resident of Auston Woods is enjoyable. Please feel free to contact our Welcome Center with any concerns that you may have at any time. We strive to provide the best customer service of any apartment community in Charlotte, and hope that you are fully enjoying your apartment experience. 

Please let us know how we are doing. Whether you have any recommendations on what we may do better, would like to recognize a team member for providing outstanding service, or would like to bring any concerns to our attention, please take a moment to complete a resident survey at http://austonwoods.com/resident-survey.html.

Veteran’s Day

Veterans’ Day is Monday, November 11th. Known as Veterans Day since 1954, the holiday was first recognized in 1919 as Armistice Day as a commemoration of the end of World War I. 

We now recognize Veterans Day as a time to recognize members of the armed forces, both past and present. On behalf of Auston Woods and HHHunt, we thank all who have served to protect our country.


Maintenance Reminder

Thank you to all of you who have completed the Service Surveys left by our Service Team when they complete work orders. 

Your feedback is greatly appreciated! If there is anything we can do for you, please do not hesitate to contact the Welcome Center.

The weather is cooling down, so many of you will be turning on your heat for the first time. To give the unit time to adjust to the change, please leave the unit “Off” for 5 minutes when switching from “Cool” to “Heat”. Because the heating elements have been unused for several months, dust may have accumulated on the element. 

The first time you turn on the unit, the dust may heat up, causing smoke and a burning smell. This is normal. If the smoke detector goes off, you may need to open the windows to allow the apartment to clear out. 

For normal use, however, please do not have the heating/air conditioning unit running while the windows are open, as this can cause additional wear and tear to the unit.


Dog Walking

When walking your dogs, please make sure that they are kept on a leash at all times, and that they are “walked” at least 10 feet away from the building. 

In an effort to keep the areas in front of the buildings lush and green, please walk your dogs to the side areas, away from the main entry.

Auston Woods Apartment Homes | 5301 Roundstone Way, Charlotte, NC 28216.
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